Ferry Worker

Volker Stevin Canada and its subsidiaries across Western Canada are dedicated to providing the highest level of quality services in the areas of: construction, project management, highway maintenance, civil works and bridge construction, maintenance and rehabilitation expertise, and asphalt/aggregate plants and pits.

Position Rationale:

The position of a ferry operator is crucial for the efficient and safe transportation of passengers, vehicles, and goods across the Bow River.

Position Accountabilities:

• Safe operation of ferry across the Bow River. This includes adhering to established routes, avoiding hazards, and maintaining a safe speed.
• Operate all controls and systems of the ferry, including propulsion, steering, communication equipment, and navigation aids. Monitor engine performance, fuel consumption, and other operational parameters to ensure smooth operation.
• Ensure the safety and well-being of passengers and crew at all times. Implement and enforce safety procedures, including emergency drills, evacuation protocols, and the use of safety equipment such as life jackets and firefighting appliances.
• Be prepared to respond quickly and effectively to emergencies, including medical incidents, mechanical failures, adverse weather conditions, or security threats. Follow established procedures for emergency communication, evacuation, and coordination with emergency services.
• Documentation and Reporting: Maintain accurate records of voyages, including departure and arrival times, passenger counts, fuel consumption, maintenance activities, incidents, and any other relevant information. Prepare reports as required by regulatory authorities or company policies.

Customer Service:

• Greet passengers warmly as they board the ferry, creating a positive and welcoming atmosphere from the outset of the journey.
• Offer comprehensive information about the ferry’s amenities, safety procedures, onboard services, and points of interest along the route. Answer questions and address concerns to enhance passengers’ understanding and confidence in the journey.
• Safety Communication: Communicate safety instructions and procedures clearly and effectively, both verbally and through visual aids or signage. Ensure that passengers understand how to use safety equipment, locate emergency exits, and respond in the event of an emergency.

Working Environment/Conditions:

• Position involves working rotating shifts to ensure coverage during operational hours, including evenings, nights, weekends, and holidays as needed.
• Accommodation at the ferry house will be provided for weekends and overnight stays.
• Ferry operators often work in outdoor environments, exposed to elements such as sun, wind, rain, and cold temperatures, particularly when navigating open water or during docking and mooring procedures. They must be prepared to work in various weather conditions and dress accordingly to ensure comfort and safety.
• The role of a ferry operator can be physically demanding, requiring strength, agility, and stamina to perform tasks such as operating controls, handling mooring lines, conducting safety inspections, and assisting passengers with boarding and disembarking.